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Communicating with Confidence

Length: 1-Hour Webinar
Course Category: Interpersonal Communication

This webinar introduces participants to interpersonal communication skills and focuses on speaking with confidence. The basic elements of the communication model will be reviewed along with verbal and non-verbal communication. This webinar was designed to help participants increase their level of confidence when communicating at work. By the end of the course, participants will be able to:

  • Demonstrate effective interpersonal communication skills.
  • Identify the qualities of a confident speaker.
  • Recognize the barriers to communicating with confidence.
  • Identify strategies to help speak with confidence.
Workforce Development Competency: Interpersonal and Customer Relations