Certificate - Questions and Answers (FAQs)
Certificate Questions
How do I receive a certificate for a course?
How do I print my certificate?
What's the difference between the certificate I get at the end of a course a certificate I receive as part of one of the Partnership's certificate programs?
Certificate Answers
How do I receive a certificate for a course?
Note: If you take courses in SkillSoft, the course must have been added to My Plan in order to be considered for a certificate.
Before you can receive a certificate you must:
- Complete the course (scoring at least 70%).
- Fill out an evaluation.
How do I print my certificate?
Two things need to happen before you can print your certificate – you must have completed the course and scored at least 70% or higher; and you must have completed an evaluation from the Online Learning Center page.
From the Partnership's Online Learning Center:
- Go to the Course Selection box and click on Refresh (this appears on the right side of the box). This will enable you to see all the courses that you have taken.
- Under Course Selection, select the course for which you want to print a certificate. Across from the course name you will see three columns: Completed, Evaluation, and Certificate. If you have completed a course and filled out the evaluation, you will see a check mark below Certificate that indicates you can print your certificate.
- Under Certificate you will see a symbol of a piece of paper. Click on the symbol, it will bring you to a document that will allow you to print your certificate.
- Click on Click Here words. You will see your certificate.
- Go to the top of your window and choose File, then Print. A Print dialog box will appear.
- Choose your Printer Name and click Print. Your certificate will print.
Note: You can print your certificate as many times as you like.
What's the difference between the certificate I get at the end of a course and a certificate I receive as part of one of the Partnership's certificate programs?
When you successfully complete an online learning course with a score of 70% or higher, you are entitled to get a certificate for that course. Periodically the Partnership offers special certificate programs, such as the Administrative Skills Certificate program (ASCP). Participants are required to take a series of specific online courses in order to receive the Partnership's certificate for that program. For more information about Partnership Certificate programs, you can contact Partnership staff as onlinelearninghelp@nyscseapartnership.org
