Computer Requirements - Questions and Answers (FAQs)
IMPORTANT: Please read the following information.
- If you are accessing any of the courses from a computer at work, please notify your IT personnel or computer help desk before attempting to download or install any software. Your agency/facility may have strict rules governing the installation of software on computers.
- We HIGHLY recommend that you run a system compatibility test to ensure that your personal home computer is properly configured. See SkillSoft Online Customer Support http://browser.skillport.com/bh/default.asp. All you have to do is give them the e-mail address that you put on the online learning application. If your computer doesn't pass you can access a FREE one-to-one chat (Live Help) with a SkillSoft representative. They will help you set up your computer to take online courses.
- If you can't find your questions and answers here, you might want to try Technical Issues FAQs.
Personal Computer Questions
PC Requirements
Web Browser Requirements
What are the Web
browser requirements, and how do I determine which one I have?
Personal Computer Answers
PC Requirements
How do I find out if my PC has the correct system requirements for online learning, and if it doesn't how can I make it ready?By running a system compatibility test you can ensure that your personal home computer is properly configured. See SkillSoft Online Customer Support http://browser.skillport.com/bh/default.asp. All you have to do is give them the e-mail address you put on the online learning application. If your computer doesn't pass you can access a FREE one-to-one chat (Live Help) with a SkillSoft representative.
Web Browser RequirementsWhat are the Web browser requirements, and how do I determine which one I have?
Browser versions that may be used to take online learning courses are determined by SkillSoft. You can find out if the browser you are using is supported by running the browser compatibility test. See http://browser.skillport.com/bh/default.asp.
