Online Learning FAQs
FAQs - Find answers to Frequently Asked Questions
Getting Started
How do I register to participate in the Online Learning program?
Is an application required each time an
individual wants to take an online learning course?
What happens after an individual submits a registration to participate in the Online Learning program?
Who provides the user names and passwords?
Can accounts be shared?
Is it necessary to know how to type before taking
an Online Learning Course?
Can courses be accessed from any computer?
Cost
How much
does it cost to take Online Learning Courses at the Partnership?
Do books have to be purchased for use with Partnership
Online Learning Courses?
College
Credit
Can I get credit for Partnership Online Learning Courses?
Can I get reimbursement for fees charged by my college
for evaluation of prior learning for credit (especially for Partnership
Online Learning courses)?
Trouble-Shooting
What steps should an individual take if he/she has trouble
accessing a course?
Getting Started
How do I register to participate in the Online Learning program?
After logging into the Statewide Learning Management System (see Information about the SLMS), search the catalog for the program called "Partnership Online Learning Program". Once you have located it, click on the "Register" link by its name.
Is an application required each time an individual
wants to take an Online Learning Course?
No. This information is kept on file at the time the employee registers for the Online Learning program.
What happens after an individual submits a registration to participate in the Online Learning program?
Approval is required to participate. After being enrolled in the Partnership’s Online Learning Program, an employee will receive an e–mail confirmation that will provide a link to information on how to get started.
Who provides the user names and passwords?
To participate in the Online Learning Program and take online courses you must have a SLMS username and password. You can get the information from your Human Resources office.
Can accounts be shared?
No. Employees who have been issued a user name and password are, in effect,
receiving permission to use a State resource. All courses taken by someone
using a given user name and password will appear on that person’s
transcript, which is shared with the agency.
Is it necessary to know how to type before
taking an Online Learning Course?
No, but minimal typing skills are helpful.
Can courses be accessed from any computer?
Yes, courses can be accessed from any computer as long as that computer meets the minimum system requirements. See “Troubleshooting” below. [Return to Questions]
Cost
How much does it cost to take Online Learning
Courses at the Partnership?
Absolutely nothing!
Do books have to be purchased for use with
Partnership Online Learning Courses?
No. All courses are self-contained. No additional books or course materials
are required.[Return to Questions]
College Credit
Can I get credit for Partnership Online
Learning Courses?
You cannot receive college credit from the Partnership, but it is possible
that you might receive credit from your individual educational institution.
Generally, you would need to be enrolled in a college degree program in
order to obtain credit for prior learning.
If you are already enrolled in college:
- Talk with your advisor at the school. Each institution has different
policies and procedures for granting credit for prior learning.
If you are thinking about going back to college:
- Speak with a Partnership Advisor about selecting a school, obtaining
credit for prior learning, and other ways to gain college credits.
They can be reached at 1-800-253-4332.
Can I get reimbursement for fees charged by
my college for evaluation of prior learning for credit (especially for
Partnership Online Learning courses)?
Since different colleges handle credit for prior
learning differently, you would need to check with an advisor at
the Partnership about your particular school. [Return to Questions]
Troubleshooting
What steps should an individual take if he/she
has trouble accessing a course?
Make sure that an Internet connection exists. (Typically, if an individual
can access our web site with his/her browser, an Internet connection exists.)
Make sure that the computer used to take the course meets the minimum
hardware and software requirements. You can do this by visiting http://browser.skillport.com/bh/default.asp.
If it does not meet the requirements, a different computer may have to be used or the current
computer may have to be upgraded.
If, after steps 1 and 2 above have been satisfied, and the individual
still has not been able to access the course, contact the Partnership
for assistance by e-mail at onlinelearninghelp@nyscseapartnership.org. [Return to Questions]
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