Online Learning Foundational Competency Chart

This chart is designed to help you determine which of the many online certificate programs available from the Partnership are right for you. A certificate program is a series of online courses on a single topic that must be completed by a certain date. In order to participate in a certificate program, a learner must register for both the certificate program and a Partnership Online Learning license. Registration takes place through the Statewide Learning Management System (SLMS). A computer and a connection to the Internet is required to take the online courses required for these programs.

Use this chart to determine which certificate programs will enhance your skills in any of the four foundational competency categories. Each competency category icon links to a definition of that competency and lists the skills associated with each.

Certificate programs that are currently being offered can be located through the "Now Being Offered" link next to the name of the program. You can also find out more about these certificate programs by clicking the "Find out more" link. If you would like to register for one of these certificate programs, view this job aid.

Visit the Workforce Development Competencies page to read more about competencies and their descriptions.

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Communication &
Interpersonal Relations

Critical Thinking & Problem Solving
Professionalism & Self-Management

Reading &
Locating Information

Certificate Program

Now Being Offered Link to Communication & Interpersonal Relations description Link to Critical Thinking & Problem Solving description Link to Professionalism & Self-Management description Link to Reading and Locationg Information description

Administrative Skills


Basics of Supervision


Communicating with Emotional Intelligence


Conflict Resolution


Critical Thinking in the Workplace


Dealing with Change


Essentials of Supervision


Green Associate


Highly Effective Office Assistant


Information Technology Assistant


Institutional Services


Interpersonal Communication


Microsoft Access 2013


Microsoft Excel 2013


Microsoft Office 2007 Access Specialist


Microsoft Office 2007 Excel Specialist


Microsoft Office 2007 Excel Specialist


Microsoft Office 2007 Generalist


Microsoft Office 2007 Outlook Specialist


Microsoft Office 2007 Word Specialist


Microsoft Office 2016 Excel

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Microsoft Office Outlook 2016

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Microsoft Outlook 2013


Microsoft PowerPoint 2013


Microsoft Word 2010


Microsoft Word 2013


Navigating Customer Service Challenges


Operational Services


Professionalism in the Workplace

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Safety and Health Construction


Safety and Health General Industry


Succeed at Difficult Conversations

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Working Effectively in Teams


Working with Difficult People


Writing with Confidence