Workforce Development Competencies
Workforce development competencies are job-based skills employees need in order to succeed across a wide variety of occupations. The Partnership has identified a set of standards to serve as a reference for employees and supervisors in selecting courses that are relevant to professional and personal development and are supportive of agency missions and efforts.
The Course and Webinar Competency Chart and Online Learning Competency is designed to provide a useful reference for determining which of the many Partnership courses will enhance skills in any of the six foundational competency categories.
Computer Skills and Technology
- Demonstrate basic computer skills
- Use technology to inform or perform tasks
- Use computer programs to increase productivity
Critical Thinking, Problem-Solving, and Math
- Solve problems by applying knowledge, information, or processes
- Make decisions or recommendations based on logic and reasoning
- Use basic math skills to solve workplace problems
- Interpret graphs, charts, or tables
Interpersonal and Customer Relations
- Develop or maintain productive relationships with co-workers, supervisors, or others to improve work performance
- Cooperate with others to perform job tasks or achieve goals
- Resolve conflict or negotiate resolutions
Professionalism and Self-Management
- Demonstrate professional and respectful language, behavior, and attire
- Adhere to organizational policies or procedures
- Develop skills to prepare for changing work situations, personal growth, and career mobility
- Use self-evaluation to improve quality of work
- Identify and reduce safety risks
- Use materials, tools, and equipment safely
- Demonstrate knowledge of machines and systems, including their designs, uses, repair, and maintenance
Trades, Safety, and Risk Management
