Keep Your Cool: Ways to Protect Your Professional Reputation
Length: 1 Day
Course Category: Interpersonal Communication
We have all experienced difficult emotions while at work. Anger can be a normal and common emotional reaction to certain challenging events and situations. Anger can be a very destructive force in the workplace and in our personal lives if not managed effectively. By the end of the class, participants will be able to:
- Identify events and situations that contribute to experiencing anger at work.
- Develop helpful ways to manage anger in the workplace.
- Discover how to recognize and defuse someone's anger.
Workforce Development Competency:
Professionalism and Self-Management