Length: 1 Day
Course Category: Interpersonal Communication
This course helps employees acquire effective skills in dealing with co-workers, supervisors, and customers. Participants will identify how to communicate their needs appropriately while practicing effective interactions with co-workers. By the end of the class, participants will be able to:
- Discover appropriate workplace behaviors and how to manage emotions in different work situations.
- Develop effective interpersonal communications in the workplace.
- Identify how to communicate their needs appropriately while practicing effective interactions with co-workers.
- Practice the skills needed for successful one-on-one and group meetings.
Workforce Development Competency:
Professionalism and Self-Management